Frequently Asked Questions:

What if I forgot my password?

If you have forgotten your password, please select the Reset Password Link.This link will allow you to update your forgotten password. NOTE: You must Register before you will be able to Reset your password.

Why do I need to register?

Registering allows you to input secure information, so you can reset your password without having to physically contact IT support. You must Register before you can use the Reset Password feature.

How can I just update my password?

To update your password simply select the Change Password Link. There is no need to register to be able to use this service. However, it is strongly recommended that if you have not registered for the Password Reset feature you do so now.

Where can I find further instructions on how to use this tool?

More information can be found in the following documents:

Registration: Register for Self-Service.

Change: Password Management: Change Password.

Reset: Password Management: Reset Forgotten Password.